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PRIVACY STATEMENT
This privacy statement covers www.domain.com
which is a website for the web development services of "Company Name Here" and covers the following areas:
What personally identifiable information "Company Name Here" collects.
What personally identifiable information third parties collect
through the Web site.
What organization collects the information
How "Company Name Here"
uses the information.
With whom "Company Name Here"
may share user information.
What choices are available to users regarding collection, use
and distribution of the information.
What types of security procedures are in place to protect the
loss, misuse or alteration of information under "Company Name Here" control.
How users can correct any inaccuracies in the information.
If users have questions or concerns regarding this statement, they
should contact "Company Name Here"
by email at privacy@domain.com
or post to "Company Name Here",
"Company Address Here".
This policy covers only information that is collected through this
Web site, and does not cover information that may be collected through
software downloaded from the site. Through this privacy statement
domain.com has agreed to notify users of:
Information Collection and Use
Information Collection
"Company Name Here"
is the sole owner of the information collected on domain.com. "Company Name Here" collects information from our users at the following
points on our Web site.
Registration
You can access our Web site home page and browse our site without
disclosing your personal data.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact
information such as name and email address. Out of respect for our
users privacy we provide a way to opt-out of these communications.
Please see the Choice and Opt-out sections.
Order
We request information from the user on our order form. A user must
provide contact information (such as name, email, and shipping address)
and financial information (such as credit card number, expiration
date). This information is used for billing purposes and to fill
customer's orders. If we have trouble processing an order, the information
is used to contact the user.
Information Use
The information collected through our website on the order form
and newsletter subscription form will not be passed to any third
party without your consent. When you provide any information to
us it will only be used in the matter for which it is intended as
described in this document. Your personal information will only
be used for:
· Purchasing Web Solutions: When you place an order
for one of our web solutions (including but not limited to web design,
ecommerce, online marketing, multimedia, copywriting, programming,
applications service provision) we may share your information with
contractors working on the project. We will only provide the necessary
information where required to ensure that your order and project
is completed successfully.
· Marketing Partners: Where an order has been placed
by a user as a result of the customer being contacted by a third
party marketing partner the order details will be passed to the
marketing partner whose own privacy and opt-out policy will then
apply.
We respect your privacy and will not disclose or sell any of your
personal or business information for any reason other than the purposes
mentioned above.
Cookies
Many websites including domain.com
use cookies to improve the experience of our users. A cookie is
a piece of data stored on the user's computer tied to information
about the user. Usage of a cookie is in no way linked to any personally
identifiable information while on our site. We use both session
ID cookies and persistent cookies. For the session ID cookie, once
users close the browser, the cookie simply terminates. A persistent
cookie is a small text file stored on the user's hard drive for
an extended period of time. Persistent cookies can be removed by
following Internet browser help file directions.
The use of cookies on our site is simply to track where an order
has been referred from so we know where the most effective places
to advertise are and also to track how many times a user has visited
our site so they are only presented with a popup invitation the
first time they visit. This will prevent users being inundated with
popup windows every time they open a page. We do not use cookies
to store personal data nor do we link non-personal information stored
in cookies with personal data about specific individuals.
This privacy statement covers the use of cookies by domain.com
only and does not cover the use of cookies by any advertisers.
Log Files
Like most standard Web site servers we use log files. This includes
internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type, date/time stamp,
and number of clicks to analyze trends, administer the site, track
user's movement in the aggregate, and gather broad demographic information
for aggregate use. IP addresses, etc. are not linked to personally
identifiable information.
Clear Gifs (Web Beacons/Web Bugs)
We may employ a software technology called clear gifs (a.k.a. Web
Beacons/Web Bugs), that help us better manage content on our site
by informing us what content is effective. Clear gifs are tiny graphics
with a unique identifier, similar in function to cookies, and are
used to track the online movements of Web users. The main difference
between the two is that clear gifs are invisible on the page and
are much smaller, about the size of the period at the end of this
sentence. Clear gifs are not tied to users' personally identifiable
information.
In addition, we may use clear gifs in our HTML-based emails to
let us know which emails have been opened by the recipients. This
allows us to gauge the effectiveness of certain communications and
the effectiveness of our marketing campaigns. If users would like
to opt-out of these emails, please see the Opt-out section.
Communications from the Site
Special Offers and Updates
We send all new members a welcoming email to verify password and
username. Established members will occasionally receive information
on products, services, special deals, and a newsletter. Out of respect
for the privacy of our users we present the option to not receive
these types of communications. Please see the Choice and Opt-out
sections.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact
information such as name and email address. Out of respect for our
users privacy we provide a way to opt-out of these communications.
Please see the Choice and Opt-out sections.
Service Announcements
On rare occasions it is necessary to send out a strictly service
related announcement. For instance, if our service is temporarily
suspended for maintenance we might send users an email. Generally,
users may not opt-out of these communications, though they can deactivate
their account. However, these communications are not promotional
in nature.
Customer Service
We communicate with users on a regular basis to provide requested
services and in regards to issues relating to their account we reply
via email or phone, in accordance with the users wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need
to disclose personal information when required by law wherein we
have a good-faith belief that such action is necessary to comply
with a current judicial proceeding, a court order or legal process
served on our Web site.
·
These are the instances in which we will share users' personal
information:
Purchasing Web Solutions:
When you place an order for one of our web solutions (including
but not limited to web design, ecommerce, online marketing, multimedia,
copywriting, programming, applications service provision) we may
share your information with contractors working on the project.
We will only provide the necessary information where required to
ensure that your order and project is completed successfully.
Marketing Partners:
Where an order has been placed by a user as a result of the customer
being contacted by a third party marketing partner the order details
will be passed to the marketing partner whose own privacy and opt-out
policy will then apply.
Third Party Intermediaries
We use a credit card processing company to bill users for goods
and services. This company does not retain, share, store or use
personally identifiable information for any secondary purposes.
Business Transitions
In the event "Company Name Here" goes through a business
transition, such as a merger, being acquired by another company,
or selling a portion of its assets, users' personal information
will, in most instances, be part of the assets transferred. Users
will be notified via email or prominent notice on our Web site for
30 days prior to a change of ownership or control of their personal
information. If as a result of the business transition, the users'
personally identifiable information will be used in a manner different
from that stated at the time of collection they will be given choice
consistent with our notification of changes section.
Choice/Opt-out
Our users are given the opportunity to 'opt-out' of having their
information used for purposes not directly related to our site at
the point where we ask for information.
Users who no longer wish to receive our newsletter and promotional
communications may opt-out of receiving these communications by
replying to unsubscribe in the subject line in the email or email
us at unsubscribe@domain.com
We also offer an opt-out mechanism on the site.
Users of our site are always notified when their information is
being collected by any outside parties. We do this so our users
can make an informed choice as to whether or not they should proceed
with services that require an outside party.
Links
This Web site contains links to other sites. Please be aware that
we, "Company Name Here" , are not responsible for the
privacy practices of such other sites. We encourage our users to
be aware when they leave our site and to read the privacy statements
of each and every Web site that collects personally identifiable
information. This privacy statement applies solely to information
collected by this Web site.
Surveys [& Contests]
From time-to-time our site requests information from users via surveys
or contests. Participation in these surveys or contests is completely
voluntary and the user therefore has a choice whether or not to
disclose this information. The requested information typically includes
contact information (such as name and shipping address), and demographic
information (such as zip code). Contact information will be used
to notify the winners and award prizes. Survey information will
be used for purposes of monitoring or improving the use and satisfaction
of this site. Users' personally identifiable information is not
shared with third parties unless we give prior notice and choice.
Though we may use an intermediary to conduct these surveys or contests,
they may not use users' personally identifiable information for
any secondary purposes.
Tell-A-Friend
If a user elects to use our referral service for informing a friend
about our site, we ask them for the friend's name and email address.
"Company Name Here" will automatically send the friend
a one-time email inviting them to visit the site. "Company Name Here" does not store this information and it's sole purpose
is for sending this one-time email.
Security
This Web site takes every precaution to protect our users' information.
When users submit sensitive information via the Web site, their
information is protected both online and off-line.
When our registration/order form asks users to enter sensitive
information (such as credit card number and/or social security number),
that information is encrypted and is protected with the best encryption
software in the industry - SSL. While on a secure page, such as
our order form, the lock icon on the bottom of Web browsers such
as Netscape Navigator and Microsoft Internet Explorer becomes locked,
as opposed to un-locked, or open, when users are just 'surfing'.
While we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user-information off-line.
All of our users' information, not just the sensitive information
mentioned above, is restricted in our offices. Only personnel who
need the information to perform a specific job (for example, our
billing clerk or a customer service representative) are granted
access to personally identifiable information.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information changes (such as
zip code, phone, email or postal address), or if a user no longer
desires our service, we provide a way to correct, update or delete/deactivate
users' personally identifiable information. This can be done by
emailing our Customer Support at support@domain.com].
Notification of Changes
If we decide to change our privacy policy, we will post those changes
to this privacy statement and other places we deem appropriate so
our users are always aware of what information we collect, how we
use it, and under what circumstances, if any, we disclose it. We
will use information in accordance with the privacy policy under
which the information was collected.
If, however, we are going to use users' personally identifiable
information in a manner different from that stated at the time of
collection we will notify users via email. Users will have a choice
as to whether or not we use their information in this different
manner. However, if users have opted out of all communication with
the site, or deleted/deactivated their account, then they will not
be contacted, nor will their personal information be used in this
new manner. In addition, if we make any material changes in our
privacy practices that do not affect user information already stored
in our database, we will post a prominent notice on our Web site
notifying users of the change. In some cases where we post a notice
we will also email users, who have opted to receive communications
from us, notifying them of the changes in our privacy practices.
Contact Information
If users have any questions or suggestions regarding our privacy
policy, please contact us at:
Phone: "telephone number here"
Fax: "fax number here"
Email: privacy@domain.com
Postal Address: "Company Name Here"
, "Full Business Address Here".
Web site URL: http://www.domain.com
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